Frequently Asked Questions
How do I return a product?
You can return any product within 3 days of delivery. Just send us an email and our team will guide you through the simple return process. Ensure the product is unused and in its original packaging.
Do you provide full refunds?
Yes. Once the returned product passes our quality check, we’ll process your refund within 2–3 business days via your original payment method.
Can I exchange instead of returning?
Absolutely! If you prefer a different product, let us know in your return email. We'll arrange the exchange after verifying the returned item.
Is return shipping free?
Yes. Foxit Musical covers return shipping to make your experience hassle-free and enjoyable.
How secure is my payment?
We use encrypted and verified payment gateways. Your payment is 100% secure with us — always.
